- Non-Package Holders: Customers who have appointment(s) booked for any treatments/services with any of our outlet(s) in advance shall notify the outlet(s) of any cancellations either through phone/Whatsapp or in person at least 24 hours in advance.
Failing to do so, The Everyday Skin Pte Ltd (TES) reserves the right to deduct the deposit of the scheduled treatment(s)/service(s) off that the customer has already paid upon booking due to our lost revenue with the relevant appointment time slots blocked out.
- Package Holders: Customers who have appointment(s) booked for any treatments/services with any of our outlet(s) in advance shall notify the outlet(s) of any cancellations either through phone/Whatsapp or in person at least 24 hours in advance.
Failing to do so, The Everyday Skin Pte Ltd (TES) reserves the right to deduct the full price of the scheduled treatment(s)/service(s) off the customers’ existing package(s) or pursue the customers for the full payment of the treatment(s)/service(s) booked due to our lost revenue with the relevant appointment time slots blocked out.
- Reminders are sent out one day prior to their appointment date, and at least one month prior to package expiry.
- Deposits will be returned to the customer should there be any service cancelled by The Everyday Skin Pte Ltd (TES).